The online store tomaszarmada.com, accessible at https://www.tomaszarmada.com/sklep, is operated by Tomasz Armada, who conducts business under the name Tomasz Armada, with its registered office in Łódź at ul. Kościuszki 132, Suite 116, Strefa Piotrkowska 217, and is registered in the Central Register and Information on Economic Activity (CEIDG) maintained by the minister responsible for the economy, Tax Identification Number (NIP) 7292741071, REGON Number 520357001

2. These Terms and Conditions are intended for both Consumers and Business Customers using the Store and set forth the rules for using the Online Store, as well as the rules and procedures for entering into distance sales contracts with Customers through the Store. 

Consumer—a natural person who enters into a contract with the Seller through the Store, the subject matter of which is not directly related to the consumer’s business or professional activity. 
Seller – a natural person conducting business activity under the name Tomasz Armada, registered in the Central Register and Information on Economic Activity (CEIDG) maintained by the minister responsible for the economy, Tax Identification Number (NIP) 7292741071, REGON Number 520357001
Customer – any entity making purchases through the Store.
Entrepreneur – a natural person, a legal entity, or an organizational unit that is not a legal entity but is granted legal capacity by a separate law, conducting business activities in its own name, and using the Store.
Store—the online store operated by the Seller at the website https://www.tomaszarmada.com/sklep
Distance Contract—a contract concluded with the Customer as part of an organized system for concluding distance contracts (within the Store), without the simultaneous physical presence of the parties, using exclusively one or more means of distance communication up to and including the moment the contract is concluded.
Terms and Conditions—these Terms and Conditions of the Store.
Order—a declaration of intent by the Customer submitted via the Order Form and directly intended to conclude a Sales Contract for a Product or Products with the Seller.

Account - a customer account in the Store; it contains the data provided by the Customer and information about the Orders placed by the Customer in the Store.
 Registration Form – a form available in the Store that allows you to create an Account.
Order Form – an interactive form available in the Store that allows you to place an Order, specifically by adding Products to the Shopping Cart and specifying the terms of the Sales Agreement, including the delivery and payment methods.
 Shopping Cart – a feature of the Store’s software where the Products selected by the Customer for purchase are displayed, and where it is possible to specify and modify Order details, in particular the quantity of products.
Product – a movable item or service available in the Store that is the subject of a Sales Agreement between the Customer and the Seller.
 Sales Agreement – an agreement for the sale of a Product entered into or concluded between the Customer and the Seller via the Online Store. The term “Sales Agreement” also refers—depending on the characteristics of the Product—to a service agreement and a contract for specific work.
Product Categories:
UNIQUE—the most haute couture and exclusive, one-of-a-kind designs ever created, each made as a single piece
HAND MADE—mass-produced designs handcrafted by the designer
 2 ORDER—premium designs custom-sewn to specific measurements
 LIMITED—designs produced in limited runs of just a few pieces
 🤍REGULAR—mass-produced versions of my designs and patterns, sewn from deadstock or locally produced, eco-friendly fabrics.
ART and ARMADA HOME – artistic creations such as paintings, one-of-a-kind textiles, etc.

Seller's Address: Łódź Province, Łódź County, Łódź Municipality, City of Łódź, 132 Aleja T. Kościuszki, Unit 116, 90-451, Łódź, Location: Strefa Piotrkowska 217
Seller’s email address: tomaszarmada@gmail.com
Phone number: 792540605
Seller’s bank account number: 66 1140 2004 0000 3902 8187 1713
The Customer may contact the Seller using the addresses and phone numbers provided in this section.
The Customer may contact the Seller by phone between 11:00 a.m. and 6:00 p.m.

To use the Shop—including browsing the Store’s product selection and placing orders for Products—you must have:
a device with Internet access and a web browser,
an active email account,
cookies enabled,
and Flash Player installed.

To the fullest extent permitted by law, the Seller shall not be liable for disruptions, including interruptions in the Store’s operation, caused by force majeure, unauthorized actions by third parties, or the Online Store’s incompatibility with the Customer’s technical infrastructure. 
Browsing the Store’s product selection does not require creating an Account. The Customer may place orders for Products available in the Store’s product selection either by creating an Account in accordance with the provisions of § 6 of the Terms and Conditions or by providing the necessary personal and shipping information to fulfill the Order without creating an Account.
The prices listed in the Store are in Polish zlotys and are gross prices (including VAT).

The final amount payable by the Customer consists of the price of the Product and the delivery cost (including fees for transportation, delivery, and postal services), of which the Customer is informed on the Store’s website during the Order placement process, including at the time of expressing the intention to be bound by the Sales Agreement.
In the case of a Contract involving a subscription or the provision of services for an indefinite period, the final price is the total price covering all payments for the billing period.
If, based on a reasonable assessment, the nature of the subject matter of the Agreement does not allow for the final price to be calculated in advance, information regarding how the price will be calculated, as well as information regarding fees for transportation, delivery, postal services, and other costs, will be provided in the Store in the Product description.

Creating an account in the Store is free.
To log in to your Account, enter the username and password you set up in the registration form.
You may delete your Account at any time, without providing a reason and without incurring any fees, by sending a request to the Seller, specifically via email or in writing to the addresses provided in § 3.

To place an Order, you must: 

select the Product you wish to order, and then click the “Add to Cart” button
log in or use the option to place an Order without registering;
if you chose to place an Order without registering—fill out the Order Form by entering the recipient’s information and the delivery address for the Product, select the shipping method (how the Product will be delivered), and enter billing information if it differs from the recipient’s information,
click the “Order and Pay” button / click the “Order and Pay” button and confirm the order by clicking the link sent in the email,
select one of the available payment methods and, depending on the payment method, pay for the order within the specified time frame, subject to § 8, point 3.

The Customer may use the following methods to have the ordered Product delivered or to pick it up:

Delivery via a package locker
Courier delivery, cash-on-delivery courier service,
In-person pickup available at: Kościuszki 132, Suite 116, Strefa Piotrkowska 217
The Customer may use the following payment methods:
Bank transfer to the Seller’s account
Electronic payments
Payment by credit/debit card
Payment via PayPal
Payment via PayU

3. Detailed information regarding delivery methods and accepted payment methods can be found on the Store’s website.

A Sales Agreement between the Customer and the Seller is concluded after the Customer has placed an Order using the Order Form in the Online Store in accordance with § 7 of the Terms and Conditions.
After the Order is placed, the Seller immediately confirms receipt of the Order and, at the same time, accepts the Order for processing. Confirmation of receipt of the Order and its acceptance for fulfillment occurs when the Seller sends the Customer an appropriate email to the email address provided by the Customer when placing the Order, which contains at least the Seller’s statements regarding receipt of the Order and its acceptance for fulfillment, as well as confirmation of the conclusion of the Sales Agreement. Upon the Customer’s receipt of the aforementioned email, a Sales Agreement is concluded between the Customer and the Seller.
If the Customer chooses: 
payment by bank transfer, electronic payment, or payment card, the Customer is required to make payment within 3 calendar days from the date the Sales Agreement is concluded—otherwise, the order will be canceled.
cash on delivery upon receipt of the shipment, the Customer is required to make payment upon receipt of the shipment.
cash payment upon personal pickup of the shipment, the Customer is required to make payment upon pickup within 7 days of receiving notification that the shipment is ready for pickup.
If the Customer has selected a delivery method other than in-person pickup, the Product will be shipped by the Seller within the timeframe specified in the Product description (subject to subsection 5 of this paragraph), using the method selected by the Customer when placing the Order.
 A. If Products with different delivery dates are ordered, the delivery date shall be the latest date specified.
B. If Products with different delivery dates are ordered, the Customer may request that the Products be delivered in partial shipments or that all Products be delivered once the entire order is complete.
 The delivery period for a Product to the Customer begins as follows:
 If the Customer selects payment by bank transfer, electronic payment, or payment card—from the date the Seller’s bank account is credited.
 If the Customer selects cash-on-delivery—from the date the Sales Agreement is concluded,
 6. If the Customer chooses to pick up the Product in person, the Product will be ready for pickup by the Customer on the date specified in the Product description. The Customer will also be notified by the Seller that the Product is ready for pickup via an email sent to the Customer’s email address provided when placing the Order.
7. If the Customer orders Products with different readiness dates, the Customer may choose to pick up the Products in installments (as they become ready) or to pick up all Products once the entire order is complete.
 8. The period during which a Product is ready for pickup by the Customer begins as follows:
 If the Customer selects payment by bank transfer, electronic payment, or credit/debit card—from the date the Seller’s bank account is credited.
 If the Customer selects cash payment upon in-person pickup—from the date the Sales Agreement is concluded.
 9. Product delivery is available exclusively within Poland.
 10. Delivery of the Product to the Customer is subject to a fee, unless the Sales Agreement provides otherwise. The costs of Product delivery (including fees for transportation, delivery, and postal services) are disclosed to the Customer on the Online Store’s website under the “Delivery Costs” tab and during the Order placement process, including at the moment the Customer expresses their intent to be bound by the Sales Agreement.
 11. Personal pickup of the Product by the Customer is free of charge.

The Consumer may withdraw from the Sales Agreement within 14 days without providing any reason.
The period specified in paragraph 1 begins upon delivery of the Product to the Consumer or to a person designated by the Consumer other than the carrier.
In the case of a Contract covering multiple Products that are delivered separately, in batches, or in parts, the period specified in paragraph 1 begins upon delivery of the last item, batch, or part.
In the case of a Contract involving the regular delivery of Products for a specified period (subscription), the period specified in paragraph 1 begins upon taking possession of the first item.
The Consumer may withdraw from the Contract by submitting a notice of withdrawal to the Seller. To meet the deadline for withdrawal, it is sufficient for the Consumer to send the notice before the deadline expires.
The notice may be sent by regular mail, fax, or electronically by sending it to the Seller’s email address or by submitting it on the Seller’s website—the Seller’s contact information is specified in § 3. The notice may also be submitted using the form, a template of which is provided in Appendix 1 to these Terms and Conditions and as an appendix to the Act of May 30, 2014, on Consumer Rights; however, this is not mandatory.
If the Consumer submits the notice electronically, the Seller shall immediately send the Consumer a confirmation of receipt of the notice of withdrawal from the Contract to the email address provided by the Consumer.
Consequences of Withdrawal from the Contract:
In the event of withdrawal from a distance contract, the Contract is deemed never to have been concluded.
In the event of withdrawal from the Contract, the Seller shall promptly refund to the Consumer, no later than 14 days from the date of receipt of the Consumer’s notice of withdrawal from the Contract, all payments made by the Consumer, including delivery costs, except for any additional costs resulting from the Consumer’s choice of a delivery method other than the cheapest standard delivery method offered by the Seller.
The Seller shall refund the payment using the same payment methods that the Consumer used in the original transaction, unless the Consumer has expressly agreed to an alternative solution that does not entail any costs for the Consumer.
The Seller may withhold the refund until the Product is returned or until proof of its return is provided, whichever occurs first.
The Consumer should return the Product to the Seller’s address specified in these Terms and Conditions without delay, no later than 14 days from the date on which the Consumer notified the Seller of the withdrawal from the Contract. The deadline will be met if the Consumer returns the Product before the 14-day period expires.
The consumer bears the direct costs of returning the Product, including the costs of returning the Product if, due to its nature, it could not be returned by regular mail.
The consumer is liable only for any decrease in the value of the Product resulting from its use in a manner other than what was necessary to determine the nature, characteristics, and functioning of the Product.
9. If, due to the nature of the Product, it cannot be returned by regular mail, information to that effect, as well as information regarding the costs of returning the Product, will be included in the Product description in the Store.
10. The Consumer does not have the right to withdraw from a distance contract with respect to a Contract:
in which the subject matter of the performance is a non-prefabricated item, manufactured according to the Consumer’s specifications or intended to satisfy the Consumer’s individualized needs,
in which the subject of performance is an item delivered in sealed packaging that cannot be returned after the packaging has been opened for health protection or hygiene reasons, if the packaging was opened after delivery,
in which the subject of performance is an item that spoils quickly or has a short shelf life, 
for the provision of services, if the Seller has fully performed the service with the Consumer’s express consent, and the Consumer was informed prior to the commencement of the service that, once the Seller has fulfilled the service, the Consumer will lose the right to withdraw from the Contract,
in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the expiration of the withdrawal period,
in which the subject matter of the service consists of goods that, upon delivery, due to their nature, become inseparably combined with other goods,
in which the subject matter of the service consists of alcoholic beverages, whose price was agreed upon at the time the sales contract was concluded, and whose delivery may not occur until 30 days have elapsed and whose value depends on market fluctuations over which the Seller has no control,
in which the subject matter of the performance consists of audio or video recordings or computer software delivered in sealed packaging, if the packaging has been opened after delivery,
the delivery of newspapers, periodicals, or magazines, except for subscription agreements,
for the delivery of digital content not stored on a tangible medium, if the performance of the service began with the Consumer’s express consent before the expiration of the withdrawal period and after the Seller informed the Consumer of the loss of the right to withdraw from the contract.

The Sales Agreement covers both new and used Products. The condition of each used Product is described in detail on the Store’s website.
If a defect is found in goods purchased from the Seller, the Customer has the right to file a complaint based on the warranty provisions of the Civil Code. 
3. If a defect occurs in goods purchased from the Seller, the Customer has the right to file a complaint based on the warranty provisions of the Civil Code. If the Customer is a Business, the parties exclude liability under the warranty
4. A complaint must be submitted in writing or electronically to the Seller’s addresses provided in these Terms and Conditions or using the electronic complaint form made available by the Seller on one of the Store’s subpages.

It is recommended that the complaint include, among other things, a concise description of the defect, the circumstances (including the date) of its occurrence, the details of the Customer filing the complaint, and the Customer’s request regarding the defect in the goods.
The Seller will respond to the complaint request immediately, no later than within 14 days; if the Seller fails to do so within this period, the Customer’s request shall be deemed justified.
Goods returned as part of the complaint procedure should be sent to the address specified in § 3 of these Terms and Conditions.
If a warranty has been provided for a Product, information about it, as well as its terms, will be included in the Product description in the Store.

Detailed information regarding the Consumer’s ability to use out-of-court complaint resolution and redress procedures, as well as the rules governing access to these procedures, is available at the offices and on the websites of county (municipal) consumer ombudsmen, civic organizations whose statutory duties include consumer protection, Provincial Inspectorates of Trade Inspection, and at the following websites of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php and http://www.uokik.gov.pl/wazne_adresy.php.
The consumer has the following examples of options for using out-of-court complaint resolution and claim enforcement:
The consumer is entitled to apply to a permanent consumer arbitration court, as referred to in Article 37 of the Act of December 15, 2000, on Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to resolve a dispute arising from the Agreement concluded with the Seller. 
The Consumer is entitled to apply to the provincial inspector of the Trade Inspection, in accordance with Article 36 of the Act of December 15, 2000, on the Trade Inspection (Journal of Laws of 2014, Item 148, as amended), with a request to initiate mediation proceedings for the amicable resolution of the dispute between the Consumer and the Seller. 
A consumer may obtain free assistance in resolving a dispute between the consumer and the Seller, including by seeking free assistance from the county (municipal) consumer ombudsman or a civic organization whose statutory mission includes consumer protection (such as the Consumer Federation and the Association of Polish Consumers).

The Seller is the controller of the Customers’ personal data collected through the Online Store.
The Customers’ personal data collected by the controller through the Online Store is collected for the purpose of performing the Sales Agreement, and—if the Customer consents—also for marketing purposes.
The recipients of the personal data of Online Store Customers may include: 
In the case of a Customer who uses postal or courier delivery in the Online Store, the Controller shares the collected personal data of the Customer with the selected carrier or intermediary handling shipments on behalf of the Controller.
In the case of a Customer who uses electronic payment methods or a payment card in the Online Store, the Administrator discloses the collected personal data of the Customer to the selected entity processing such payments in the Online Store. 
4. The Customer has the right to access and correct their personal data.
5. Providing personal data is voluntary; however, failure to provide the personal data specified in the Terms and Conditions that is necessary to conclude a Sales Agreement will result in the inability to conclude said agreement. 

1. Contracts concluded through the Online Shop are entered into in Polish.
2. The Seller reserves the right to amend these Terms and Conditions for valid reasons, namely: changes in legal regulations, changes in payment methods and delivery options—to the extent that such changes affect the implementation of the provisions of these Terms and Conditions. The Seller shall notify the Customer of any such changes at least 7 days in advance.
3. In matters not covered by these Terms and Conditions, the generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on the Provision of Electronic Services; the Consumer Rights Act; and the Personal Data Protection Act. 
4. The Customer has the right to use out-of-court methods for resolving complaints and pursuing claims. To this end, the Customer may file a complaint through the EU ODR online platform available at: http://ec.europa.eu/consumers/odr/.